4 March 2021 / per Cerdá Group
The Internet and technological advances in mobile devices allow them to have all the information they need in the palm of their hand. This forces retailers to adapt to the new purchase behavior and ways to build new relationships with their customers.
Changes in the consumer habits of families are also seen in the licensing business. How is it bought and how can the professional act?
The consumer of licensed products is increasingly being conditioned by the value of the brand or the license and its differentiation in the market. In addition, fashion is something that influences the search and purchase of these products, having licenses that value, according to the times, more or less the consumer.
Buyers of licensed products have always been shoppers in physical stores, but with the arrival of Covid 19, the consumer habit has changed, becoming much more digital and virtual.
The latest advance in the retail sector is the optimization from start to finish. And especially if it is an online store, as this is the factor that will make them decide whether to buy because it is super easy as one click. In fact, 62% of digital businesses have been proven to improve sales through their personalization.
For example, through the use of specialized tools that allow you to better communicate with the client, increase the speed of interaction, etc.
You may be interested in this post: Why licensed products are a good bet to increase your sales in 2021
The store of the future will be designed to ensure that the shopper enjoys both the visit and purchase, so it should be an experimental store in which different senses are involved (the more, the better). In this sense, licenses are already a requirement for attracting shoppers to a physical store. However, this is not yet a determining factor in securing a future sale or customer return. Hence, it is important to offer a unique value-added customer experience; anything that offers more than the product itself will allow these items to increase their purchasing potential.
You may want to read: Sell licensed products: characters that are a safe value for your store
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