---
title: "Social media marketing: trends that your store must know"
description: Discover all the Social media marketing trends that your store must know to be up to date.
image: https://blog.cerdagroup.com/hubfs/Imported_Blog_Media/CERDA%CC%81_Image_blog_header%20%20-Mar-18-2021-11-43-23-92-AM-1.png
---

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# Social media marketing: trends that your store must know

 18 March 2021 / per [Cerdá Group](https://blog.cerdagroup.com/en/author/cerdá-group) 

![](https://blog.cerdagroup.com/hubfs/Imported_Blog_Media/CERDA%CC%81_Image_blog_header%20%20-Mar-18-2021-11-43-23-92-AM-1.png)

 

**Every organization or store must be up to date** and use these significant technological advances like **Reddit or social networks like Facebook**.

Still not convinced to use an excellent **Social Media Marketing campaign** for your store? From [**Cerdá**](https://www.cerdagroup.com/en/)we help you align your store with the new trends.

 

## **Social media marketing in the retail sector**

 

Being updated in our business is no longer an option, the world is changing faster and faster and your store has to be up-to-date so as not to be left behind. At [**Cerdá**](https://www.cerdagroup.com/en/) we bring you the trends that are revolutionizing the retail sector and de digital trends your store must have into account. 

 

### 1. Influencers and reviews

 

Everyone knows the **sponsorship** system for events, commercials on TV shows, or radio advertising. However, it has changed since platforms such as **YouTube or Instagram** began to create communities around some users who gained **prestige for the content they publish**.

These **Influencers are users of a social network** with hundreds or thousands of followers, and the public sees them as a kind of authority. Also, t**hey can change people's perspective towards a product/ideology/service**, and it is the best way to carry out **a personalized advertising campaign.** The store should only contact them, deliver products and wait for a **review or an unboxing.**

 

*You may be interested in:* [***Advantages and disadvantages of influencers in the licensing sector***](https://blog.cerdagroup.com/advantages-disadvantages-influencers-licensing-sector)

 

### 2. Stores with their own community

 

Like influencers, many stores can **create their community** to **streamline and improve customer service** or **make sales through various digital platforms**. Users like quality content that may be useful to them, promotions, memes (jokes), testimonials from other satisfied customers, and the organization's **interaction with them.**

In this case, a store must have an excellent **community manager** who optimally **manages the social networks**. Also, they must **train their employees to use these digital platforms to make sales.**

 

*You may be interested in this post:* [***Tips for maintaining an active community on social media***](https://blog.cerdagroup.com/tips-maintaining-active-community-on-social-media)

 

### 3. Live Streams every week

 

The most important thing for a store is that everyone knows it, and there is nothing better for that than doing **weekly live streams to offer weekly updates, offers, promotions, and giveaways.** Yes, live streams can sometimes seem a bit empty, but everything improves as long as the **store interacts with people and does a good advertising campaign** for some of its posts on Instagram or YouTube.

Why **live streams**? The world has been paralyzed because of COVID-19, and most people have become used to using video conferencing on **Zoom or Skype**. That is why the best way for your audience to see you is through the tool everyone uses.

 

### 4. Social media marketing strategies to increase ROI

 

The **ROI (Return on Investment)** is the factor or condition that measures the profitability of an investment and analyzes the **cost-benefit of the actions taken throughout the investment**. In social media, the ROI from ad campaigns can be incredibly high if done right.

One strategy that **improves ROI is redirecting social media traffic to the store's website, generating sales, gaining a larger audience, and getting better search engine rankings (SEO).**

 

*You may be interested in the post about :* [***Best social media strategies for your store***](https://blog.cerdagroup.com/best-social-media-strategies-store)

 

### 5. Giveaways is the key

 

Many users implemented the **raffle system** to gain followers for a social media account a few years ago, and prizes can range from free products to cash. **If what matters is to obtain followers,** the best option is to **carry out an advertising campaign** for a publication that says "Sweepstakes" and say that **the conditions are:**

- - **Tag 3 friends.**

- - **Use some specific # That is part of the instructions.**

- - **Follow the store account**

- - **Follow other X accounts** (only if they have a commercial agreement, but they must be a **maximum of 2**)

The most recommended is that it be an **international giveaway** so that the number of followers will be more significant, and the **ROI continues to increase**.

 

### 6. Take advantage of current trends on social media marketing

 

Social network users want to consume current **content of relevance**, but it can **not be sensationalist or clickbait**. Also, it should be coupled with the moral values ​​that are handled today. If you don't want to lose followers, **try**:

- - **Don't use fake posts.**
    - **Do not advertise much to other pages of the social network.**
    - **Do not give manipulated or misleading Reviews**.
    - **Avoid controversy** and maintain a neutral state in political situations.
    - **Be careful with the content** of the account.
    - **Do not plagiarize.**

-  

If you follow all these steps, you will use all the content circulating on the internet without fear of disturbing users. Also, you will provide quality information, **make users identify with the store, and generate many conversions in a short time**. However, t**ake care of the sources of your data and apply Benchmarking to get ideas.**

 

**[![New Call-to-action](https://no-cache.hubspot.com/cta/default/3931735/2b982fd9-d467-4c14-95e2-f9e42de7602b.png)](https://cta-redirect.hubspot.com/cta/redirect/3931735/2b982fd9-d467-4c14-95e2-f9e42de7602b)**

 

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